ENGAGE2
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AI audience agent for brands

Your brand, always in conversation.

ENGAGE² is an agent that listens across your channels, replies in your voice, protects your community and turns every exchange into data you can act on.
Thanks. We’ll be in touch shortly.
 Early access for brand and agency teams.
ENGAGE² agent Northwind · sample brand Active
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Sample activity, not live data.
ONE AGENT, SIX JOBS
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MEET YOUR AGENT

It works the way your best community manager does.

It listens first, answers in your voice, knows when to bring in a person, and gets sharper with every edit you make.

YOU CHOOSE HOW MUCH IT DOES ALONE Every edit and approval teaches the agent your brand, so more replies go out untouched over time.
SAME MESSAGE, DIFFERENT AUTONOMY · SAMPLE
OK @omar.k · Facebook Where is my order? It was due on Friday.
Hi Omar, your order shipped on Thursday and arrives tomorrow. You can track it here: northwind.example/track
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TEACH IT ONCE
Voice
WarmDirectPlayful
“Thanks for being part of the trail.”
Rules
× Never mention competitors × No unapproved discounts × No medical claims
Knowledge
CatalogShipping policyReturnsFAQs
CAPABILITIES

Everything around the conversation.

COMMUNITY SHIELD Abuse, spam and scams, gone before your audience sees them. Set your rules once. Honest criticism can stay, if you want it to.
@freefollowz free followers, link in bioHidden
@amira.k a bit pricey, but worth itKept
@deals4u_ 90% off, click nowHidden
YOUR VOICE, THEIR LANGUAGE One brand voice in every language.
ENYes, we ship to Dubai.
ESSí, enviamos a Dubái.
FROui, nous livrons à Dubaï.
SMART HAND-OFFS The right person sees it, with context.
Wholesale DMCRM lead
Refund complaintCare ticket
Post going viralComms alert
WEEKLY SIGNALS Insights that come straight from the conversation. Sentiment, themes and rising topics, summarised every week.
Sentiment, last 8 weeks+12 pts · sample
AI SHELF-SPACE Be the answer when customers ask AI.
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 Sample data
OUR BELIEF

The future of data is an agent that listens, serves and learns.

Every insight starts as data, and every piece of data starts as a person saying or doing something. For years, brands collected that data after the fact, in dashboards, long after the moment had passed.

The next layer of data will come from AI agents that browse on behalf of people, answer their questions, learn from every exchange and predict what comes next. Brands that show up in those conversations will not only watch the consumer engine, the constant loop of what people ask, feel and buy. They will help shape it.

01 People talk Comments, DMs and the questions they put to AI assistants.
02 Talk becomes data Each message is read and structured: intent, sentiment, urgency and risk.
03 Data becomes insight Patterns across thousands of conversations, summarised for your team.
04 Agents act Agents browse, answer and serve people on your behalf, and learn from every result.
05 The loop predicts What customers will ask, want and do next, seen before they do it.
THEN THE LOOP STARTS AGAIN, WITH BETTER DATA.
THE CONSUMER ENGINE · ILLUSTRATION Data in. Prediction out. The more conversations flow through the loop, the shorter the distance between what happened and what comes next.
PAST NOW PREDICTED
PRINCIPLE 1 Insight should be earned, not extracted. ENGAGE² learns from the conversations customers choose to have with your brand, and every insight points back to the messages behind it.
PRINCIPLE 2 Agents should serve people first. An agent that browses and answers for someone earns trust by being useful. Brands that feed those agents the right answers help customers choose well.
PRINCIPLE 3 Prediction is a form of care. When you can see what customers will need next, you can meet them there with the right answer, offer or apology, before they have to ask twice.

“Insight is just data that someone took the time to listen to.”

THE IDEA BEHIND ENGAGE²
VOICES

Heard from the teams using it.

“ENGAGE² gives our community team back hours every week, so people can spend their time on the conversations that really matter.”

Morinaga

“Every reply stays on brand and on tone, and risky comments are flagged before they ever reach a customer.”

Toyota

“The weekly signals show exactly what our audience is asking, and the team now acts on them the same week.”

YAY
TEAMS USING ENGAGE² Morinaga Toyota YAY
GOOD QUESTIONS

Before you ask.

Anything else? Write to hello@engage-square.com and we’ll reply the same day.

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EARLY ACCESS

Put an agent on your channels.

Tell us about your brand and we’ll set up ENGAGE² on your own comments and DMs, with you approving every step.
Thanks. We’ll be in touch shortly.
You approve what it doesYour rules, your voiceOfficial platform connectionsTeam roles and access